There’s Nothing Routine About Routine Maintenance

Maintenance services – oil changes, tire rotations, and the like – are services that professional technicians perform every day. And because we perform these tasks on a “routine” basis, it becomes easy to take these services – and the incorporated processes and procedures – for granted.
In this seminar, Motor Age Director of Training Pete Meier will show you common mistakes technicians are making every day while performing common maintenance and repair services – and the real cost to both the shop and the consumer that occurs as a result. He’ll also show the correct processes and procedures that you can put into place in your shop immediately – small changes that will result in greater customer satisfaction and lower comebacks!

Presented by:

PETE MEIER

Creative Director – Technical, Pete Meier is an ASE certified Master Technician with over 40 years of practical experience as a technician and educator, covering a wide variety of makes and models. He began writing for Motor Age as a contributor in 2006, joined the magazine fulltime as Technical Editor in 2010, and now serves as Group Technical Editor and Director of Training. He is committed to the mission of the magazine to “advance the automotive professional” and provides resources to working techs around the country through print, webcasts, social media and YouTube.